Service Technician

Responsibilities and Duties:

· Review service folders prior to service

· Ensure parts needed for services are available

· Notify Service Manager of parts needed for inventory

· Review service procedures with Service Manager regularly

· Perform services as directed and following established procedures

· Troubleshoot issues with customers and Service Manager

· Record services performed on Service Request form

· Take photos of services and/or problems

· e-mail all service photos to Service Manager and Service Lead

· Safe operation of all tools required to perform duties

· Use appropriate safety equipment as needed ie: safety glasses, gloves, steel toe footwear, safety harness, etc.

· Operation of RbA vehicles in a safe and appropriate manner

· Report all issues to Service Manager

Requirements:

· Good communication skills

· Good driving record

· Ability to pass a background check

· Reliable transportation

· Carpentry experience

· Experience with hand and power tools

· Ability to lift up to 100 lbs

· Working from ladders and lifts

· Bending, crouching and working in cramped spaces

· Working in an outside environment